Delivery deadlines and forms

Once payment of the item is received VonBest is committed to processing the shipment of the item within a minimum of 3 working days. The estimated delivery time is between 2 to 7 working days depending on the destination, on the size of the piece of artwork, and the carrier. Postage will be processed with the artwork completely protected and sent with documentation relevant to the artist and the artwork.

Unless otherwise agreed the delivery will take place at the address given by the client. By means of our personal as well as on the Website of VonBest you will find information about the different types of delivery. This data is probable and recommended. The arrival and delivery dates are neither guaranteed nor fix.

If VonBest observes, during the coordination of this process, that the piece of artwork has been purchased elsewhere at the same time, it will immediately inform the client. In case online purchase the client will be notify by email.

Clarification

1. VonBest will carry out the handling of your order in a maximum of three working days. The time taken for the package to arrive depends on the transportation company according to the destination region.

2. VonBest is not responsible for additional costs or refunds resulting from local consumer taxes, customs taxes, or similar taxes.

3. VonBest is not responsible (and the User/client expressly disclaims VonBest) for possible damage or anything else that may have occurred to the User/client, or consequences, as a result of computer glitches on the internet server that hosts the online sales platform, being something totally beyond their control.

4. In the case of making a claim, the amount claimed cannot in any event exceed the purchase price.