Terms and shipping rates

All shipping costs within the European Community are paid for by VonBest, excluding refunds and in cases specified in article 4.3. VonBest does not cover custom duties on arrival of goods or any other taxes or tariffs that might apply as with Aland Islands, Gibraltar, Canary Islands, Channel Islands, French overseas departments, Büsingen, Helgoland, Livigno, Ceuta and Melilla for example.

Shipping costs outside of the European Community are paid for by the client, apart from those cases specified in article 4.3. For more information go to the “Terms and shipping rates” link at www.vonbest.com.

Customs charges or other taxes (duties) are not included in the postage costs of Non-EU countries. The consignee will have to pay in order to receive the merchandise. The intended recipient will be responsible for all import costs and taxes generated at the destination custom offices, whether the merchandise is delivered, even if they do not accept it.

Delivery of the order will be made in the shortest time possible, but given the circumstances in some non-EU countries, the recipient must take into account the import conditions of the destination country, since VonBest is not responsible for this.

VonBest will not be culpable for any effects produced by strikes, war conflict or other unforeseeable circumstances out of its control. VonBest will not be responsible for any delays in customs, or the confiscation of any part of the merchandise by local authorities.

Shipping costs for all exported products are based on weight, dimensions, and destination. Orders over 5Kg, and large or voluminous items are subject to additional transport costs, and delivery time may vary.

In the event that the client purchases numerous works of art, VonBest has the right to deliver them separately, at no additional cost to the client.

In the event that delivery of the merchandise is not possible, because the client cannot be located at the postage address, the client will still be charged the shipping costs.

Europe 1: Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland,                 United Kingdom

Europa 2: Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Romania, Slovakia, Slovenia, Sweden